This policy is closely related to your use of our services. We suggest that you carefully read and understand all the contents of this policy and make appropriate choices. We have indicated the important contents of your personal information rights and interests in bold form, so please pay special attention to them.

This policy is governed by the General Data Protection Regulations, the Personal Information Protection Law of the People’s Republic of China, and other relevant laws. After reading this policy, if you have any questions about this policy or matters related to this policy, please contact us through the feedback channels listed in the “How to contact us” section of this policy. We will respond to you as soon as possible.

This policy will help you understand the following:

• How do we collect and use personal information
• How do we use cookies or similar technologies
• Personal information that we may share, transfer, or disclose
• How do we store and protect personal information
• How to manage your personal information
• Protection of minors
• Children’s Personal Information Protection Rules and Instructions for Guardians
• Amendment Notice
• How to contact us

How do we collect and use personal information

We will collect and use the information that you actively provide when you use related services or that is generated as a result of using the services in the following ways:

Registration and login

In order to facilitate us to provide you with continuous and stable services and ensure the security of your use of the services, we need you to provide basic registration or login information, including your real name, mobile phone number, email address, and create your account, username, and password. If you only need to use basic services such as browsing and searching, you do not need to create an account and provide the above information.

Please note that part of the information is sensitive information which shall be provided with caution. Refusing to provide such information will only result in your inability to use the related features, and will not affect the normal use of other functions and services.

Uploading and downloading services

When you use our webpage to browse related content, we need to collect, aggregate, and record the information generated during your use, including log information, location information, and device information.

If you need to upload or download audio, video, and files to implement corresponding services and other functions, we will apply for storage permissions to access your device. Refusing to provide such information will only result in your inability to use the related features, and will not affect your normal use of other functions on the webpage.

Provide you with user feedback and services

When you contact us, we may need you to provide necessary personal information to match and verify your user identity in order to protect your account and system security. We may also save your contact information (used when you contact us or other contact information you actively provide to us), your communication or call records and content with us, and other necessary information related to your needs in order to contact you or help you solve the problem or record the solution and result of the related problem.

Operation and safety assurance

We are committed to providing you with a safe and reliable product and user environment, and providing high-quality and reliable services and information is our core goal. In order to maintain the normal operation of our services and protect the legitimate interests of you or other users or the public from loss, we will collect the necessary information to maintain the safe and stable operation of our products or services.

In order to ensure the safe operation of software and services, the quality and efficiency of operations, we will collect the hardware model, operating system version number, and device identifier of your device (such as Android IMEI, Android ID, OAID, IMSI, ICCID, MEID, and iOS IDFV. Different identifiers will vary in validity, whether they can be reset by the user, and how they are obtained), network device hardware address (MAC address), IP address, WLAN access point (such as SSID and BSSID), Bluetooth, base station, software version number, access method, type, status, network quality data, operation and usage data, and service logs. We may associate your device information or mobile phone number with your account.

In order to prevent malicious programs, improve operational quality and efficiency, and ensure account security, we will collect installed application information or running process information, overall application operation, usage and frequency, application crashes, overall installation usage, performance data, and application sources.

Please note that separate device information and log information are information that cannot identify a specific natural person. If we combine this type of non-personal information with other information to identify a specific natural person, or combine it with personal information, this type of non-personal information will be treated as personal information during the usage period. Unless authorized by yourself or otherwise provided by laws and regulations, we will anonymize and de-identify this type of personal information. During the use period, this information will be treated and protected as your personal information in accordance with this policy.

Exceptions to authorization and consents

According to relevant laws and regulations, we may collect and use your personal information without seeking your consent where:

• it is necessary for the personal information processor to fulfill obligations imposed by laws and regulations;
• it is necessary for the conclusion or performance of a contract to which the individual concerned is a party;
• it is necessary for coping with public health emergencies or the protection of the life, health, and property safety of a natural person;
• we process personal information disclosed by yourself or otherwise legally disclosed, within a reasonable scope in accordance with law; and
• other circumstances provided by laws and administrative regulations.

Please understand that the functions and services we provide are updated and optimized on a going basis. Prior to the collection of your information for a feature or service not covered by the foregoing provisions, we will, through feature or service pages, interactions with you, website notices or other channels, request your consent by informing you of the type and scope of the information we will collect and the purpose we will use such information for.

How do we use cookies or similar technologies

Similar technologies such as cookies and device identification are ubiquitous on the Internet. When you use the related services of the website, we may use related technologies to send one or more cookies or anonymous identifiers to your devices to collect, identify and store information about your access to and use of the products. We undertake not to use cookies for any purpose other than those stated in this privacy policy.

We use cookies and similar technologies mainly to achieve the following functions or services:

• Ensure the safe and efficient operation of products and services. We may set up authentication and security cookies or anonymous identifiers to confirm whether you log in to the service safely, or whether you have encountered embezzlement, fraud, or other illegal acts. These technologies will also help us improve service efficiency and increase login and response speed.
• Improve your user experience. Using this type of technology can help you avoid repeating the steps and processes of filling in your personal information and entering search content, such as recording searches or form filling.
• Cookie clearing. Most browsers provide users with the function of removing cached data. You can remove the corresponding data in the browser settings. Removing such data will result in your inability to use the related services or features we provide that rely on cookies.

Personal information that we may share, transfer or disclose

Share

We always attach great importance to your personal information. We will not share your personal information with any third parties except as specified below:

Where it is necessary to fulfill statutory obligations, we may share your personal information as required by laws and regulations, litigation, dispute resolution, or as required by administrative and judicial authorities, or as required by other statutory obligations.

After obtaining your express consent, we will share your personal information with other parties.

Where it is necessary for the conclusion or performance of a contract to which the individual concerned is a party.

Transfer

As our business continues to grow, in the case of mergers, acquisitions, asset transfers or similar transactions, your information may be transferred as part of such transactions. We will require new companies and organizations that hold your personal information to continue being bound by this privacy policy, otherwise we will require the company and organization to obtain your separate consent for authorization.

After obtaining your explicit consent, we will transfer your personal information to other parties.

Disclose

We will not disclose your personal information unless required by national laws and regulations or with your consent. If we disclose your personal information, we will take corresponding security protection measures to protect your personal information according to mature security standards in the industry.

How do we store and protect personal information

Place of storage

In accordance with the provisions of laws and regulations, personal information we collect and generate within the territory of the People’s Republic of China will be stored in the territory of the People’s Republic of China. In principle, we will not transfer the above information abroad. If we do, we will strictly abide by the relevant laws and regulatory policies of China and comply with relevant national regulations or seek your consent.

Storage period

Unless otherwise provided by laws or regulations or required by regulatory authorities, we will only store your personal information for the shortest period of time necessary for the purposes described in this policy. If we terminate the service or operation, we will promptly stop the activities of continuing to collect your personal information, and at the same time, we will comply with relevant laws and regulations to notify you in advance and delete or anonymize your personal information after terminating the service or operation, unless otherwise provided by laws, regulations or regulatory authorities.

Protection of personal information

We attach great importance to the security of your personal information and will endeavor to take reasonable security measures (including technical and management aspects) to protect your personal information and prevent the personal information you provide from being improperly used or accessed, publicly disclosed, used, modified, damaged, lost or leaked without authorization.

We will protect your personal information by using encryption technology, anonymization and other reasonable feasible measures that are not inferior to those of the industry. We will also protect your personal information from malicious attacks by using security protection measures. We will establish a special security department, security management system, and data security process to protect your personal information security. We adopt strict data use and access policies to ensure that only authorized person can access your personal information, and timely security audits of data and technology are carried out.

In the event of a security incident such as personal information leakage, we will launch emergency plans and remedial measures to prevent the expansion of security incidents, and perform relevant reporting and notification obligations in accordance with the law. You understand that, despite our efforts, taking such reasonable and effective measures and complying with the standards required by relevant laws and regulations, no security measures are perfect or impenetrable due to technical limitations and possible malicious attacks in the Internet industry. However, we will do our best to ensure the security of the personal information you provide.

You acknowledge and understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, regularly changing passwords, and not disclosing your account passwords and related personal information to others. Once you leave our website, browse or use other websites, services or content resources, we will not be liable to protect any personal information you submit to software or websites not on our website, regardless of whether you log in, browse or use such software or websites based on links or guidance from our website.

How to manage your personal information

Access, correct and delete

Access to your personal information. You are entitled to access your personal information, unless otherwise provided by laws and regulations. If you want to exercise the right of data access, you may conduct such operations by logging in to the user via “Login” on the upper right of the website.

Correct your personal information. When you find that we process your personal information incorrectly, you have the right to request us to make corrections. If you want to exercise correction rights, you can apply for correction through the methods listed in “Access to your personal information”.

Delete your personal information. In the following situations, you may ask us to delete your personal information:

• The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve;
• We cease to provide our products or services, or the retention period has expired;
• You withdraw the consent;
• If we process personal information in violation of laws, administrative regulations, or agreements;
• Other circumstances provided by laws or regulations.

You may also contact us through the feedback channels listed in the “How to contact us” section of this policy. We will do our best to take appropriate technical methods or contact channels to ensure that you can access, correct and delete your personal information. Unless otherwise provided by laws and regulations, when you correct or delete information from our backup system, we may not immediately delete the corresponding information but will correct or delete it when the backup system is updated.

Account deregistration

We provide you with the way to deregister your account. You can contact us through the feedback channels listed in the “How to contact us” section of this policy.

After your account is deregistered, we will stop providing services to you and delete or anonymize your personal information according to your request, unless otherwise provided by laws and regulations.

Change the scope of your authorization

You can always choose whether to disclose personal information to us. Some personal information is necessary to use or browse the web, but the provision of most other information is up to you. You can give or withdraw your authorization and consent at any time.

After the authorization is withdrawn, we cannot continue to provide you with the services corresponding to the withdrawal of the authorization, and we will no longer process your corresponding information. However, your decision to withdraw the authorization will not affect the information processing previously carried out based on your authorization.

Obtain a copy of personal information

If you need a copy of your personal data, you can contact us through the feedback channels listed in the “How to contact us” section of this policy. After verifying your identity, we will provide you with a copy of your personal information in our services (including basic information and identity information), unless otherwise provided by laws and regulations or agreed in this policy.

Responding to your above requests

For the above requests submitted by you, your guardian and other authorized subjects, as well as your personal information rights stipulated by the laws of the People’s Republic of China and other applicable laws, you can contact us through the feedback channels listed in the “How to contact us” section, and we will respond within 15 days.

To protect the security of your account and your personal information, when you make the above request to us, we may first verify your identity (such as adding account verification, requesting you to provide a written request or other reasonable means) before processing your request.

In principle, we do not charge for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain fee as appropriate. We may reject requests for information that is not directly related to your identity, information that is repeatedly applied for without a reasonable reason or requires too many technical means, brings risks to the legitimate rights and interests of others, or is unrealistic.

Protection of minors

We recommend that any minors participating in online activities should obtain the consent of their parents or other guardians (hereinafter referred to as “guardians”) in advance. We will protect relevant information of minors in accordance with relevant laws and regulations.

We encourage guardians to guide minors to use and browse our web pages. If you are under the age of fourteen, please inform your guardian to read the following “Children’s Personal Information Protection Rules and Instructions for Guardians” and seek their consent and guidance before you use the website and submit personal information.

Children’s Personal Information Protection Rules and Instructions for Guardians

We are well aware of the importance of the personal information and privacy of children (referring to minors under the age of fourteen). We hope to use these instructions to explain the corresponding processing rules and other related matters when we collect and use children’s personal information.

Before visiting or using our webpage, children, their parents and legal guardians must read carefully and thoroughly understand these instructions, especially the terms marked in bold should be read and paid attention to, and you should confirm that you fully understand and agree to all terms before you start using them.

Instructions for guardians:

If we learn that your child is under the age of 14, we will take special measures to protect the personal information of your child that we have received in accordance with the instructions. Please help us protect your children’s personal information and privacy and ask them to read and accept the instructions together under your supervision and use and browse our web pages and submit personal information with your consent and guidance. If you do not agree with the content of the instructions, it may cause our products and services to fail to operate normally or fail to achieve the service effects we intend to achieve, and you and the children under your supervision may not be able to use the relevant business functions on our webpage normally. By clicking “Sign up”, it means that you agree to our use and processing of your and your children’s information in accordance with the privacy policy and the instructions.

Instructions for children:

We recommend that any child who participates in online activities should obtain prior consent from his or her guardian. If you are a child, please inform your guardian to read the instructions together and seek your guardian’s consent and guidance before you use our website or submit personal information.

The instructions apply to the activities of collecting, using, storing and sharing children’s personal information through the Internet in the territory of the People’s Republic of China. When children use our services, the guardian agrees to accept the protection of the instructions. In terms of children’s personal information protection rules, if there is any inconsistency between the instructions and the rest of the privacy policy, the instructions shall prevail. If it is not mentioned in the instructions, the rest of the privacy policy shall prevail.

After reading the instructions, if you have any questions about the instructions or matters related to the instructions, please contact us through the feedback channels listed in “How to contact us” below. We will answer as soon as possible.

The instructions will help you understand the following:

• How do we collect and use children’s personal information
• Children’s personal information that we may share, transfer and disclose
• How do we store and protect children’s personal information
• How to manage children’s personal information

How do we collect and use children’s personal information

Collection and use

We will strictly fulfill the obligations and responsibilities of children’s personal information protection provided by laws and regulations, follow the principles of justification, informed consent, clear purpose, safety protection, and use in accordance with the law, and collect and use children’s personal information after obtaining the consent of the guardian:

In the services we provide, we may request users to fill in date of birth or refer to the ID number filled in by the users for the purpose of identifying whether the user is a child, and only allow children to continue to use our services after obtaining the consent of the guardian in accordance with laws and regulations.

When we identify the user as a child, we may collect the guardian’s contact information (such as mobile phone number, email address) and contact the guardian to verify the guardianship with the child. In order to better protect the rights of children, we may also collect more information (such as name and guardianship) from the guardian to further verify the guardianship between the guardian and the child.

When children use our services, we may also collect and use other personal information of children. For details, please refer to the “How do we collect and use personal information” section of the privacy policy for details. If we need to collect and use children’s personal information beyond the above-mentioned scope, we will again obtain the consent of the guardian.

Children’s personal information that we may share, transfer and disclose

Share

In general, we do not share children’s personal information with third parties. We may only share children’s personal information with third parties with the prior consent of the guardian.

Share with the guardian. We will share part of children’s personal information (such as children’s username, account number, password, and works uploaded by the child on our website) with the guardian, who can access and manage relevant personal information.

When it is necessary to fulfill statutory obligations. We may share children’s personal information as required by laws and regulations, as required by litigation or dispute resolution, or as required by administrative or judicial authorities, or otherwise to perform our statutory duties or obligations.

Share with the consent of the guardian. With the express consent of the guardian, we will share the child’s personal information with other parties.

When it is necessary for entering into and or fulfilling a contract to which the child concerned is a party.

Transfer

As our business continues to grow, in the case of mergers, acquisitions, asset transfers or similar transactions, children’s information may be transferred as part of such transactions. We will conduct a security assessment and require new companies or organizations that receive the child’s personal information to continue being subject to the instructions; otherwise, we will require the company or organization to obtain separate consent from the guardian.

After obtaining the consent of the guardian, we will transfer the child’s personal information to other parties.

Disclose

We will not disclose children’s personal information unless required by national laws and regulations or with the guardian’s consent. If we disclose children’s personal information, we will take corresponding security protection measures to protect their personal information according to mature security standards in the industry.

How do we store and protect children’s personal information

We will use encryption and other technical measures to store children’s personal information to ensure information security. We store children’s personal information for no longer than the period necessary to achieve the purpose of collection and use. Please refer to the “How do we store and protect personal information” section of the privacy policy to learn more about how we store and protect children’s personal information.

If we cease to provide our products or services, or otherwise the retention period of guardian and child’s personal information has expired, we will notify the guardian and child via notifications or announcements and delete or anonymize the guardian and children’s personal information within a reasonable period of time.

How to manage children’s personal information

During the period of children using our service, we will take appropriate actions in our service setting, guidance, or provide contact channels listed in the “How to contact us” section of the privacy policy, as far as possible to ensure guardians and children can access, correct and delete children’s personal information or deregister the account. For the security of information, guardians and or children may need to conduct identity verification when accessing, correcting, deleting the foregoing information or applying for account deregistration. Unless otherwise provided by laws and regulations, when guardians and children correct or delete children’s personal information or apply for the deregistration of their accounts, we may not immediately correct or delete the corresponding information from the backup system, but will correct or delete the information when the backup is updated.

Access to children’s personal information. Guardians and children are entitled to have access to the children’s personal information provided or generated during the use of our services, such as personal information and compositions upload records.

Correct children’s personal information. We encourage guardians and children to update and modify children’s personal information to make it more accurate and effective. When guardians and children find that we collect, use and process the children’s personal information incorrectly, they can contact us to correct them. After completing the identity verification and verifying the problem, we will take timely measures to correct it.

Delete children’s personal information. Guardians and children can delete part of children’s personal information according to the specific circumstances during the usage of our service. Under the following circumstances, the guardian and the child may directly request us to delete the child’s personal information, and we will take timely measures to delete the child’s personal information after completing the identity verification and verification questions, including:

• The processing purpose has been achieved, cannot be achieved, or the personal information is no longer necessary to achieve the handling purpose;
• If we cease to provide our products or services, or the retention period has expired;
• You withdraw the consent;
• If we process personal information in violation of laws, administrative regulations, or agreements;
• Other circumstances provided by laws or administrative regulations.

However, please note that if guardians and children delete or request us to delete specific children’s personal information, it may result in the inability to continue to use all or part of the service.

Account deregistration. We provide guardians and children with ways to deregister their accounts. Guardians and children can contact us through the feedback channels listed in the “How to contact us” section of the privacy policy.

Unless otherwise provided by laws and regulation, we will stop providing services to guardians and children if the account is deregistered, and we will delete or anonymize the personal information of guardians and children in accordance with the requirements.

Change the scope of your authorization. Guardians and children can always choose whether or not to disclose information. Some information is necessary to use the web page, but the provision of most other information is up to you. Guardians and children can change the scope of their authorization to continue to collect information or withdraw their authorization by deleting information or turning off device functions.

When the guardian and the child withdraw their authorization, we cannot continue to provide the services corresponding to the withdrawal of authorization, and no longer process the corresponding information. However, the decision to withdraw the authorization will not affect the processing of the information previously carried out based on the authorization of the guardian and the child.

Amendment Notice

In order to provide you with better services, we will revise the content of this policy in due course. The revisions are an integral part of this policy and shall have equal force and effect as this policy. However, without your express consent, we will not reduce the rights that you enjoy according to the privacy policy. After this policy is updated, we will remind you of the updated content in announcements, push notifications, pop-up prompts or other appropriate ways on the web page, so that you can get the latest version of this privacy policy.

How to contact us

If you have any questions, complaints or suggestions regarding this policy or personal information protection, you can send your questions to our feedback channel. We will review the issue as soon as possible and respond within 15 days after verifying your user identity.